Space and Time
Privacy Policy for California Residents

Last Updated on: February 15, 2023

This Privacy Policy for California Residents (“CCPA Policy”) supplements the information contained in our Privacy Policy and applies solely to all visitors, users, and others who reside in the State of California ("consumers" or "you"). We adopt this CCPA Policy to comply with the California Consumer Privacy Act of 2018 (CCPA) and California Privacy Rights Act of 2020 (CPRA), and any terms defined in the CCPA and CPRA, respectively, have the same meaning when used in this CCPA Policy.

The CCPA Policy describes how we collect and use your personal information in relation to our Website and/or Services. This CCPA Policy does NOT apply to the content, information, and/or data processed, stored, or hosted by you or our other customers using our Website and/or Services. This CCPA Policy does NOT apply to any products, services, websites, or content that are offered by third parties.

We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device ("personal information") in the course of providing our Website and Services to you. Personal information does not include:

• Publicly available information from government records.
  

• Deidentified or aggregated consumer information.
  

• Information excluded from the CCPA's scope, like:
  

• health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA), clinical trial data, or other qualifying research data; and
  

• personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FCRA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver's Privacy Protection Act of 1994.
  

The personal information that we may collect, or may have collected from consumers in the preceding 12 months, fall into the following categories established by the California Privacy Rights Act, depending on how you engage with our Website and/or Services.

We obtain the personal information listed above from the following categories of sources:

• Information You Provide Directly to Us. We collect any information you provide to us in relation to our Website and/or Services.

• Automatic Information. We automatically collect certain types of information when you interact with our Website and/or Services.

• Information from Other Sources. We might collect information about you from other sources, including our service providers, partners, and publicly available sources.

We use your personal information to operate, provide, and improve our Website and/or Services. Our purposes for using personal information include:

• To fulfill or meet the reason you provided the personal information. For example, if you share your name and contact information to request a price quote or ask a question about our products or services, we will use that personal information to respond to your inquiry. If you provide your personal information to purchase a product or service, we will use that information to process your payment and facilitate delivery. We may also save your personal information to facilitate new product orders or process returns.

• To provide, support, personalize, and develop our Website and/or Services.

• To market and promote our Website and/or Services.

• To create, maintain, customize, and secure your account with us.

• To process your requests, purchases, transactions, and payments and prevent transactional fraud.

• To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.

• To personalize your Website experience and to deliver content and Services relevant to your interests, including targeted offers and ads through our Website and/or Services, third-party sites, and via email or text message (with your consent, where required by law).

• To help maintain the safety, security, and integrity of our Website and Services and other assets related to our business.

• For testing, research, analysis, and product development, including to develop and improve our Website and Services.

• To communicate with you in relation to our Website and/or Services via different channels (e.g., by phone, email, chat) and to respond to your requests.

• To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.

• For internal administrative and auditing purposes.

• To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our Website and/or Services users is among the assets transferred.

• Purposes for which we obtain your consent.

We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

‍We may share your personal information by disclosing it to a third party for a business purpose. Categories of third parties we may share your personal information for a business purpose include:

• Service providers

• Payment processors

• Our affiliates

• Our business partners

• Third party vendors to whom you or your agents authorize us to disclose your personal information

We only make these business purpose disclosures under written contracts that describe the purposes, require the recipient to keep the personal information confidential, and prohibit using the disclosed information for any purpose except performing the contract. The personal information that we may have disclosed about consumers for a business purpose in the preceding 12 months fall into the following categories established by the California Privacy Rights Act, depending on how you engage with our Website and/or Services.

• Identifiers, such as your name, address, or phone numbers, for example if we use a third party carrier to deliver any of our hardware, or government identifier, for example if we use a third-party service to verify your identity;

• personal information as described in subdivision (e) of Section 1798.80 of the California Civil Code, such as a credit card number or other payment information, for example if we use a third party payment processor;

• information that may reveal your age, gender, race, or other protected classifications under California or US federal law, for example if we conduct user surveys using a third party service provider;

• commercial information, such as the details of a product or service you purchased if a third party service provider is assisting to provide that product or service to you;

• biometric information, for example if you choose to participate in a demonstration of certain Space and Time services facilitated by a third party service provider;

• Internet or other electronic network activity information, such as if we use a third party service provider to help us gather reports for analyzing our devices and services;

• geolocation data;

• audio, visual, electronic or other similar information, for example if a third party service provider reviews recordings of customer support phone calls for quality assurance purposes;

• professional or employment-related information, for example if we provide information to a third party service provider for verification or registration as part of our Services;

• inference data, for example if we use a third party service provider to store information about your preferences.

We do not sell personal information as such term is defined under the California Privacy Rights Act. In the preceding 12 months, we have not sold personal information to the categories of third parties indicated in the chart below. For more on your personal information sale rights, see Personal Information Sales Opt-Out and Opt-In Rights.

Right to Know and Data Portability
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You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months (the "right to know"). Once we receive your request and confirm your identity (see Exercising Your Rights to Know or Delete), we will disclose to you:

• The categories of personal information we collected about you.

• The categories of sources for the personal information we collected about you.

• Our business or commercial purpose for collecting or selling that personal information.

• The categories of third parties with whom we share that personal information.

• If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:

• sales, identifying the personal information categories that each category of recipient purchased; and

• disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.

• The specific pieces of personal information we collected about you (also called a data portability request).

Right to Delete

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions (the "right to delete"). Once we receive your request and confirm your identity (see Exercising Your Rights to Know or Delete), we will review your request to see if an exception allowing us to retain the information applies. We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

1. Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you.

2. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.

3. Debug products to identify and repair errors that impair existing intended functionality.

4. Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.

5. Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).

6. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent.
   

7. Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.

8. Comply with a legal obligation.

9. Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

We will delete or deidentify personal information not subject to one of these exceptions from our records and will direct our service providers to take similar action.

Exercising Your Rights to Know or Delete‍

To exercise your rights to know or delete described above, please submit a request by:
‍
Emailing us at legal@spaceandtime.io

Only you, or someone legally authorized to act on your behalf, may make a request to know or delete related to your personal information.

You may also make a request to know or delete on behalf of your child by submitting a request via legal@spaceandtime.io.

You may only submit a request to know twice within a 12-month period. Your request to know or delete must:

• Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative

• Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.
‍
You do not need to create an account with us to submit a request to know or delete.

We will only use personal information provided in the request to verify the requestor's identity or authority to make it.

For instructions on exercising your sale opt-out or opt-in rights, see Personal Information Sales Opt-Out and Opt-In Rights.

Response Timing and Format

We will confirm receipt of your request within ten (10) business days. If you do not receive confirmation within the 10-day timeframe, please contact legal@spaceandtime.io.

We endeavor to substantively respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to another 45 days), we will inform you of the reason and extension period in writing.

If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.

Any disclosures we provide will only cover the 12-month period preceding our receipt of your request. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

If you are age 16 or older, you have the right to direct us to not sell your personal information at any time (the "right to opt-out"). We do not sell the personal information of consumers we actually know are less than 16 years old. Consumers who opt-in to personal information sales may opt-out of future sales at any time.
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To exercise the right to opt-out, you may submit a request to legal@spaceandtime.io.

Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize personal information sales. However, you may change your mind and opt back into personal information sales at any time by submitting a request to legal@spaceandtime.io.

You do not need to create an account with us to exercise your opt-out rights. We will only use personal information provided in an opt-out request to review and comply with the request.

The service providers we partner with (for example, our analytics or advertising partners) may use technology on our Website and/or Services that sells personal information as defined by the CCPA law. If you wish to opt out of the use of your personal information for interest-based advertising purposes and these potential sales as defined under CCPA law, you may do so by following the instructions below.

You can opt out of receiving ads that are personalized as served by our service providers by following our instructions presented on the Service:

• The NAI's opt-out platform: https://www.networkadvertising.org/choices/ 

• The EDAA's opt-out platform: https://www.youronlinechoices.com/ 

• The DAA's opt-out platform: https://optout.aboutads.info/?c=2&lang=EN

The opt out will place a cookie on your computer that is unique to the browser you use to opt out. If you change browsers or delete the cookies saved by your browser, you will need to opt out again.

Your mobile device may give you the ability to opt out of the use of information about the apps you use in order to serve you ads that are targeted to your interests:

• "Opt out of Interest-Based Ads" or "Opt out of Ads Personalization" on Android devices

• "Limit Ad Tracking" on iOS devices

You can also stop the collection of location information from your mobile device by changing the preferences on your mobile device.

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

• Deny you goods or services.

• Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.

• Provide you a different level or quality of goods or services.

• Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information's value and contain written terms that describe the program's material aspects. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time.

Our Website does not respond to Do Not Track signals.

However, some third-party websites do keep track of your browsing activities. If you are visiting such websites, you can set your preferences in your web browser to inform the websites that you do not want to be tracked. You can enable or disable DNT by visiting the preferences or settings page of your web browser.

California's "Shine the Light" law (Civil Code Section § 1798.83) permits users of our Website and/or Services that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send a request via legal@spaceandtime.io.

California Privacy Rights for Minor Users (California Business and Professions Code Section § 22581) allows California residents under the age of 18 who are registered users of online sites, services or applications to request and obtain removal of content or information they have publicly posted. To request removal of such data, and if you are a California resident, you can contact us using the contact information provided below and include the email address associated with your account. Be aware that your request does not guarantee complete or comprehensive removal of content or information posted online and that the law may not permit or require removal in certain circumstances.

We reserve the right to amend this CCPA Policy at our discretion and at any time. When we make changes to this CCPA Policy, we will post the updated notice on our Website and/or via the Services and update the CCPA Policy’s effective date. Your continued use of our Website and/or Services following the posting of changes constitutes your acceptance of such changes.

If you have any questions or comments about this notice, the ways in which Space and Time collects and uses your information described in this CCPA Policy, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at:

‍Email:
‍legal@spaceandtime.io

If you need to access this Policy in an alternative format due to having a disability, please contact legal@spaceandtime.io.

¹ Please confirm this provision aligns with your current practices.